Acumen Solutions Salesforce Business Analyst in Up to 50% Travel, Illinois

This job was posted by : For more information, please see: Acumen Solutions drives excellence - not only in our performance, but also in the results we deliver for our clients. We are a global cloud consultancy that combines the insight of our strategists, the vision of our innovators, and the ingenuity of our engineers to achieve this extraordinary impact. The Fortune 500 trust us to build solutions focused on growing revenue and profits by amplifying competitive advantage and strengthening customer relationships. Our groundbreaking solutions in the public sector streamline operations and improve productivity. We apply this same focus on excellence to our unparalleled social responsibility program, generating sustainable impact across our local communities. Engage with us at or on Twitter @AcumenSolutions. We are looking to grow our team and currently have entry to manager level opportunities for a Salesforce Business Analyst in our Chicago, IL, location. *Roles and Responsibilities* * Gathering requirements, business process analysis and sign of e-Business features and functionality for a portfolio of large-scale e-commerce websites * Management of complex multi-disciplined CRM consulting projects * Lead junior consultants and client staff through engagements, support the development of subject matter expertise, thought leadership and strategic capability by delivering a wide range of customer management solutions * Performing end-to-end cross-discipline leadership throughout the software development lifecycle * Accountable for on-time, high quality software project deliveries, including Analysis, Design, * Development and Quality Assurance * Requirements, definition and documentation * Work with customers and client stakeholders to understand and define business requirements * Work directly with technologists to develop use cases and functional specifications documents * Solicit, gather and analyze user input and requirements * Identify and involve key stakeholders * Identify and interview internal/external subject matter experts * Author and compile survey * Interface with technical managers and teams * Collaborate with counterparts in IT (project, development, QA managers) and development resources to create and validate business requirements and project specification documents