Northshore University Hospital Director, Medical Group Operations in Evanston, Illinois

NorthShore University HealthSystem (NorthShore) is a comprehensive, fully integrated, healthcare delivery system that serves the greater North Shore and Illinois communities. NorthShore is committed to earning the loyalty of those who come to us for care and those who play a role in providing that care. Service Values which include: Exceptional Customer Service, Supportive Workplace Interactions and Professional Work Ethic, define the behaviors that each employee demonstrates with co-workers, patients and families, physicians, and visitors.

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  • Position Overview *

We are currently seeking a Director of Medical Group Operations supporting Primary Care. The position is located in Skokie, IL and requires travel to other NorthShore Medical Group practices. This is a full-time position and is benefits eligible. Hours will be scheduled Monday through Friday.

  • Responsibilities *

In this role, you will:

  • Lead and develop a management team and support physician leadership to achieve overall growth targets for area of responsibilities.

  • Assume a leadership role in project management and recommend innovative solutions for identified opportunities.

  • Demonstrate an overall understanding of the quality strategy for the Medical Group and NorthShore and ensure workflows are implemented to support Medical Group initiatives.

  • Monitor loyalty results for area of responsibility and implement Medical Group tactics to improve loyalty scores and promote a positive patient experience.

  • Ensure People Management Cycle for physician and practice management is consistently implemented.

Our ideal candidate will have:

  • Bachelors Degree required; Masters in Health Administration or MBA preferred (or equivalent work experience)

  • Four years of work experience for a Bachelors prepared applicant; preferably in a healthcare setting.

  • Two years of management experience for a Bachelors prepared applicant

  • One year work experience for a Masters prepared applicant

  • Physician management, financial management and operations management experience

  • Experience with Electronic Medical Record systems

  • Demonstrated ability to build alliances, drive results and manage change



Job: *Practice Operations

Organization: *Medical Group

Title: Director, Medical Group Operations

Location: IL-Evanston

Requisition ID: 63184