Hub International HRIS Manager in Chicago, Illinois

About HUB International:

HUB International Limited (“HUB”) is the 7 th largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 11,000 employees in 450 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions.

Overview of Position:

The primary focus of the Mgr. HR Information Systems (HRIS) is to provide continuous functional and technical leadership in the development, implementation, refinement; support and coordination of enterprise-wide human resources software. These systems ensure HR business and operational effectiveness. This position is hands-on and requires strong knowledge of Human Resources Information Systems (HRIS), Workday (specifically) and experience with ATS and timekeeping software. This role will serve as a technical point-of-contact for assigned functional areas and subject matter expert ensuring data integrity, testing of system changes, operational effectiveness and analyzing data flows for process improvement opportunities.

Key Responsibilities include:

  • Subject Matter Expert:

  • Evaluates, analyzes, designs, and maintains the company Human Resources Information Systems (HRIS)

  • Assists in identifying new HR needs and the software products

  • Provide support for all HR applications and systems (HCM, ATS, LMS, performance management, onboarding software)

  • Responsible for driving innovation and process improvement to support long term human resources business goals and process improvement

  • Oversee HR operations primarily in HR related technology projects and work collaboratively with all functional areas of HR and IT to create solutions that address current and future needs

  • Provide monthly metrics for HR functional departments, with ability to create ad-hoc reporting

  • Identify areas for improvement in both the processes and systems; continuously research new system functionality/trends and HR best practices

  • Document standard processes/procedures; create user guides and checklists for functional practitioners

  • Participate in the testing and implementation of all system upgrades and rollout of new features; coordinate all user testing and parallel run activities

  • Serve as help desk for HRIS requests (detect, troubleshoot and resolve issues)

  • Training:

  • Providing technical support and serving as a subject matter expert to educate system end users on how to navigate and use the system, as needed.

  • Developing and maintaining process documentation.

  • Training new system users as well as developing user procedures, job aids, guidelines and documentation.

Qualifications and Experience:

  • Bachelor’s degree in related discipline (e.g., Information Systems, Human Resources, or Business) is required

  • 5-7 years of relevant experience in Human Resources, Recruiting or an HRIS analyst role or in a similar/equivalent position

  • Knowledge of Workday HCM required; experience with timekeeping (Kronos) and other applicant tracking or HCM systems preferred

  • Excellent communication skills are keys for this role, as this role frequently interacts with Senior and Executive Management as well as our field HR teams

  • Strong customer service orientation and ability to maintain a professional, friendly demeanor at all times

  • Solution oriented

  • Solid business acumen

  • Excellent analytical skills; ability to collect and analyze data and present findings

  • Critical thinking skills and being able to work independently

  • Strong organizational skills and attention to detail

  • Ability to maintain strict confidentiality

  • Solid ability in identifying and resolving problems in a timely, effective manner

  • Insurance industry experience an asset

  • Experience with change management a plus

  • Ability to travel (10%)


Location: United States, Illinois, Chicago
Required Education: Bachelor's degree (4-year degree)
Required Experience: 5-7 years
Required Travel: Negligible
Date published: 14-Mar-2018
Department: Human Resources
Ref#: 98039_20180224

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at .

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