Randstad Referral Specialist in Westchester, Illinois

Referral Specialist

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job details:

  • location:Westchester, IL

  • salary:$14 - $16 per hour

  • date posted:Thursday, September 14, 2017

  • job type:Temp to Perm

  • reference:S_568594

  • questions:stephanie.scholl@randstadusa.com847-367-1117

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A leading benefits management company located in Westchester, IL, is seeking dedicated call center representatives for 12 contract-to-hire Referral Specialist positions. The target start date is October 9, 2017. Qualified candidates will possess at least 1 year of inbound call center experience and knowledge of medical terminology.


  • Fast-paced inbound call center environment, 70-80 calls daily

  • Acts as a liaison between hospital, health plans, physicians, patients, vendors and other referral sources

  • Verifies insurance coverage and completes pre-authorization process for radiology and other imaging exams (CT, MRI, MRA, PET, et.) following established process and procedures

  • Reviews referrals for completeness and follows up for additional information if necessary


  • $14-16 hourly (based on experience)

  • Full time (40 hours/week), normal business hours

  • Eligible for benefits through Randstad

Working hours: Monday - Friday 8 am - 6 pm



  • Minimum 1 year of inbound call center experience

  • Working knowledge of medical terminology

  • Ability to adhere to regimented breaks & lunches

  • High school diploma required

  • High attention to detail, empathetic attitude, & reliability

After submitting your resume, please feel free to follow up with Stephanie Scholl via email at stephanie.scholl@randstadusa.com

For a complete list of our current opportunities, please visit the Randstad website. https://www.randstadusa.com/jobs/search/

We place qualified individuals with great employers in temporary and direct hire positions. Every day, Randstad establishes new partnerships with well-known employers hiring in your area.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.