Requisition Number R13-0016
Post Date 5/10/2013
Title Associate Store Manager - Jockey Bra Store
City Schaumburg
State IL
Description
As a world-renowned apparel firm, it's easy to see why people enjoy working for Jockey – that’s becauseJOCKEYis unlike any other product … it stands above the rest in its product innovation, comfort and design. If you are a retail professional that enjoys working with a quality, high performing store team, this position is custom made for you!

Our Opportunity:

Associate Managers atJOCKEYhave the opportunity to work in our thriving and expanding Retail arena! 
While working as Manager on Duty (MOD), provide leadership and direction in assigned store in the areas of key business metrics, sales and profitability, merchandising, selling and customer service, recruiting, selecting, training, coaching and developing people.

ESSENTIAL FUNCTIONS:

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Responsible for all aspects of Base Store management including:
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Driving all aspects of store level sales and profitability.
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Assist in recruiting, selecting and training a team of qualified, dedicated, and professional store associates based on established core competencies.
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In partnership with the Store Manager, lead, and inspire store team through effective coaching and development support needed to create a high performance store sales and management team.
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Maintain all standards of store operations including visual presentation, security, inventory control, human resources, expense control, and operational policies and procedures.
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Assist in managing the execution and adherence to all corporate programs including: Jockey Club, "We Serve," "WOW" service principles, and Bra Fit Certification.
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While MOD, responsible for all aspects of store operations including: staffing, selling skills, merchandising, stock management, safety and security, and operational policies and procedures.
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Ensure all Company prescribed standards are met and adhered to by all employees.
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While MOD, regularly review key performance metrics with staff in order to drive profitability and service in the store.
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Follow "We Serve" principles, lead by example, and maintain consistent selling and service standards through communications, training, and individual accountability.
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Responsible for reaching both individual and store sales goals set in order to drive profitability, service and loyalty for the brand.
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Perform store opening and closing procedures in accordance with Jockey policies.
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Perform sales transactions (ringing purchases, processing of cash or credit payments, counting money).
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Protect the security of cash, inventory, and other company assets according to policies and procedures.
 

Requirements
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High School degree or equivalent. Advanced degree preferred.
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Must be 18 years of age or older.
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2-3 years of successful management experience in a retail environment.
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Strong selling experience required with the proven ability to meet or exceed performance standards.
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Strong communication (verbal and written) and interpersonal skills required.
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Proven experience in attracting, developing and retaining strong talent.
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Excellent problem-solving abilities.
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Extreme flexibility with the ability to work opening/closing shifts, weekends, holidays, and overtime.
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Strong working knowledge of POS systems. MS Office skills also preferred.
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Ability to move a minimum of 25 pounds.
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Ability to effectively maneuver around sales floor and stockroom; repetitive bending, prolong standing, twisting, stooping, squatting, ascending/descending, reaching, and lifting to stock and merchandise store.
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Ability to work with/around cleaning chemicals.
KEY COMPETENCIES:  In addition to overall Enthusiasm and Passion, the individual in this position must possess the following competencies:

Customer Relations Skills- demonstrate the ability to read, identify and resolve customer’s needs in order to build customer loyalty and reach set individual and store sales goals.

Team Builder– resolve conflict, collaborative, people development, strong verbal and written communication and listening skills, recruit and retain strong talent, motivate team, recognizes accomplishments and creates a positive work environment.

Business Competencies– focused on delivering against business goals, uses strong reasoning skills to identify issues, opportunities and solutions, can view organizational challenges from customer’s or stakeholder’s point of view.

Technical Skills- strong merchandising skills, strong selling skills, marketing, customer skills, operational expertise (policy and procedure) and human resources expertise (recruiting, selecting, training, coaching).

Leadership Style / Emotional Intelligence– professionalism, demonstrates independence, approachable, establishes trust, maintains composure, problem solving/decision-making, planning/organizing.