Riverside HealthCare Observation Unit Secretary in Kankakee, Illinois


The 5 Medical/Surgical Unit Secretary performs clerical and receptionist duties on the nursing unit. This individual serves as a liaison between the nursing unit, other hospital departments, physicians, visitors, patients and families. The Unit Secretary is responsible to the Team Leader, Unit Manager, PCS Office Manager or her designee.



Able to run required cardiac monitor strips and mount in appropriate charts.

Able to troubleshoot and load paper for copier, fax, cardiac monitor, etc.

Acts as a receptionist, sets a positive unit tone and uses good customer service skills.

Answers telephones efficiently and courteously documenting/relaying message to staff, physicians, families, etc. Assists with physician pages and notifies physicians of consults. Assists patient, family, staff, and physician inquiries or refers to appropriate source.

Assist with self scheduling and is flexible when necessary.

Assists in the admitting, discharge and transfer of patients ensuring accuracy of paperwork.

Assists with all codes as needed.

Competent in performing order entry; results inquiry; and patient location, obtaining corresponding printouts when needed.

Distributes orders to pharmacy, dietary, radiology, etc. Schedules and obtains diagnosis testing results from dietary, lab, radiology, etc.

Follows HIPPA rules.

Must attend 50% of unit secretary meetings and must attend unit meetings as often as possible.

Orders supplies for the department including patient room phones and consistently strives to keep work areas neat, clean and clutter free.

Performs downtime procedures.

Sorts and distributes incoming mail; thins charts as needed; copies/faxes charts as required and files information on patient chart.


Experience/Education Requirements:High School diploma or its equivalent.Knowledge of medical terminology preferred.Computer experience required.

License or Certification Requirements:None


Job ID 2017-15243

of Openings 1

Job Locations US-IL-Kankakee

Posted Date 6/19/2017

Category Clerical/Office

Type Regular Full-Time

Shift Days