BMO Financial Group Service Specialist in Chicago, Illinois


This Senior Deal Specialist/Closer position has responsibility for providing commercial lending support to an assigned team of bankers. This role is accountable for reviewing credit approval, ensuring compliance with regulatory requirements, facilitating deal closing, structuring commitments in the loan system, providing Loan Booking with closing instructions and perfecting our collateral position. This position also has ongoing responsibility for portfolio maintenance and monitoring documentation and financial exceptions.

Manage and/or monitor a complex portfolio of work representing a significant amount of risk. Provide services and/or support in one or more product/ process/ control areas within a specific product group, and ensure adherence to related regulatory and Bank policies and procedures (PandPs). Accountable for functions that require specialized handling and skills, act as the key escalation point for product group business challenges, and apply in-depth product knowledge to ensure consistency and effectiveness of service and support and effective management of risk and controls.

Act as a key control over critical business activities related to the area of expertise, with a significant involvement in analyzing and advising on the business implications of options, to facilitate effective and comprehensive understanding of business decisions. This role meets operational and financial objectives within a six- to twelve-month time horizon.


A. Product and Process

B. Risk and Control

C. Business Performance Management


A. Product and Process

  • Manage and resolve day-to-day issues specific to area(s) of expertise, including resolving complex internal business partner and/or external customer issues; escalate more complex issues to the manager if necessary. Coordinate and schedule work flow which leads to approving transactions, and act as the main escalation point for business challenges, as delegated. Assign work to team/ staff members, ensure adequate work flow and meet various cut-off times during the day, as delegated. Manage and monitor a complex portfolio of work representing a significant amount of risk. Act in an advisory capacity, as a subject matter expert (SME), to senior managers on the implications of proposed business decisions related to area(s) of expertise. Lead activities, as a SME, for new work related to the assigned function. Participate in projects related to area(s) of expertise.

  • Provide guidance and support to related business units regarding procedures for area(s) of expertise. Maintain relationships with industry contacts (internal and external), regulatory officials and external consultants for purposes of enhancing business effectiveness within the scope of accountability. Provide timely analysis of information and reports on assigned area(s) of expertise to ensure compliance with terms and conditions and ongoing maintenance of risk within acceptable levels. Continuously assess and improve the operational effectiveness of the portfolio within prescribed limits.

Note: Shading denotes the progression of work and elements of work that increase in accountabilities from one grade to another.


  • University degree/college diploma or equivalent work experience

  • 5 to 7 years of corporate/commercial loan servicing and/or closing experience

  • LoanIQ knowledge a plus; must be proficient with lending systems

  • Experience in preparing/reviewing attorney prepared legal loan documentation

  • Solid knowledge and understanding of business unit’s key products and services, processes and controls

  • Solid understanding of business unit’s risk and regulatory requirements

  • Solid knowledge of departmental systems and applications

  • Solid knowledge of standard desktop applications used by the business unit

  • Solid knowledge of process and/or project management

  • Solid understanding of internal business partner’s business, services and organization

We’re here to help

At BMO Harris Bank we have a shared purpose; we put the customer at the center of everything we do – helping people is in our DNA. For 200 years we have thought about the future—the future of our customers, our communities and our people. We help our customers and our communities by working together, innovating and pushing boundaries to bring them our very best every day. Together we’re changing the way people think about a bank.

As a member of the BMO Harris Bank team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at .

BMO Harris Bank is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. BMO Harris Bank is an Equal Opportunity Employer for all, inclusive of Minorities, Women, Veterans, and Persons with Disabilities.

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Primary Location:

United States-Illinois-Chicago