Title: Director, Network Operations
Location: US-IL-Chicago
Job Number: CHI005093
Hyatt is seeking a Director of Network Operations to add to the operations team. This position provides leadership in the day-to-day operation of a large, multi-node WAN (500 sites) as well as in the planning, design, and implementation of major network initiatives. They will manage a team of network engineers whose focus spans a variety of platforms and vendors, including Cisco, Juniper, and Dell. Together, they develop plans for network enhancement and growth, lead troubleshooting efforts including coordinating disparate vendors/providers, monitor the health of the corporate LAN and overall WAN, and ensure the capacity demands of Hyatt's hotels are met in the most reliable and cost-effective fashion possible. Additionall, the Director of Network Operations serves as the subject matter expert for all matters pertaining to networking and connectivity.

• Analyze the network needs of the company and recommend solutions


• Ensure the 24x7 availability and reliability of network infrastructure


• Manage relationships with key suppliers, vendors, and service providers


• Evaluate industry best practices and apply them as appropriate, keeping management apprised of trends and emerging technologies


• Keep abreast of current threats and countermeasures, and knowledgeable of latest advances in hardware, tools, and technologies useful to fulfilling strategic goals


• Demonstrate a commitment to Hyatt core values


• The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary

Qualifications:

• Bachelors degree in computer science, engineering, or related technical field


• 10 years of network engineering experience


• 10 years of multi-site enterprise experience, including 24x7 operations and continuous availability


• 5 years leadership experience


• Experience with the following platforms: Cisco Nexus 4000/5000/7000 series; ACE 4700; ASA 55xx series


• CCIE certification, preferred


• Advanced knowledge of Cisco switches, firewalls, and network concepts


• Advanced knowledge of routing/network protocols (BGP, OSPF, MPLS, GRE)


• Advanced knowledge of network management and monitoring


• Excellent troubleshooting skills including packet capture and analysis


• Security experience including familiarity with PCI requirements


• Excellent written and verbal communication skills


• Ability to work within a team or on an individual basis


• Ability to occassionally work off-hours as required
  Job: Information Systems