Chubb Claim Supervisor in Chicago, Illinois

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/ada/r/jobs/5095408

Chubb is the world?s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

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SUMMARY AND SCOPE

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This position will be responsible for the administrative management, staff development and technical claim results for one unit of property claim adjusters within the Midwest Claim Region. The individual will collaborate with and report to the Michigan based VP/Property Claim Manager and be responsible for delivering excellent financial and service results as well as a high quality product. The position will also be responsible for developing staff, succession planning and executing strategies to achieve goals and objectives. Ideal candidate will be responsible for the efficient/consistent delivery of service to our customers and business partners that meets or exceeds Chubb's standards and complies with all applicable statutes/regulations within the assigned jurisdiction(s).

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KEY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS

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The candidate must be both service-oriented and results-driven and must also possess excellent administrative, leadership and organizational skills. Candidate must be able to make timely and appropriate decisions. Experience in performance management, salary administration, training, staff development, and succession planning is a strong plus. Must be an articulate communicator who is interested in helping others achieve corporate and personal objectives. A strong knowledge of Chubb's systems, procedures, claims handling philosophy and claims handling requirements/protocols are necessary. Candidate must be able to manage business relationships with internal/external customers and investigate/resolve issues and/or complaints in a fair and equitable manner.

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LOGISTICS:

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- Travel estimated at 50% of the time for training and development of staff. Travel time will also consist of meeting andcollaboration with our agency partners and underwriting staff.

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- The position will report to the Regional Discipline Manager of Chicago

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Qualifications:

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A minimum of 8 years property claims handling experience is required. Prior Supervisory and/or Management experience with remote staff is highly desirable. Working knowledge of applicable jurisdiction is a plus.

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Chubb offers a competitive compensation package and comprehensive benefits package including life, health and dental, vision, a generous retirement savings plan, disability coverage, stock purchase plan, flexible spending accounts, tuition reimbursement, and business casual dress. Chubb is an equal opportunity employer and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by Federal and/or State laws, except where bona fide occupational qualifications apply.

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